Information Technology Strategic Plan This strategic plan outlines our five major strategic objectives and their supporting actions that will help us achieve a 21st century government capable of providing excellent customer service. Governor’s Office of Information Technology OIT _5bcd71d8-5ed9-11df-9d95-63317a64ea2a Michael Locatis Chief Information Officer, State of Colorado Bill Ritter, Jr. Governor, State of Colorado _5bcd73b8-5ed9-11df-9d95-63317a64ea2a To increase the effectiveness of government through the use of shared information and technology. Information technology will be used to maximize the efficiency of service delivery and will operate as a seamless enterprise, delivering consistent, cost-effective, reliable, accessible and secure services that satisfy the needs of the citizens of Colorado, its business communities, and its public sector agencies. _5bcd74ee-5ed9-11df-9d95-63317a64ea2a Assets SECURE, PROTECT AND CENTRALLY MANAGE IT ASSETS _5bcd7598-5ed9-11df-9d95-63317a64ea2a 1 Through effective asset management, implementation of better enterprise architectural standards and coordination with the Chief Information Security Officer, we will identify and prioritize the key risks facing the state and actively mitigate them. This includes improving critical system disaster recovery plans. Inventory CONDUCT ENTERPRISE ASSET MANAGEMENT INVENTORY _5bcd762e-5ed9-11df-9d95-63317a64ea2a 1.1 Departments currently manage their IT assets independently, causing an insufficient view of IT assets across the statewide enterprise. OIT will continue to work with departments and agencies to conduct an inventory of IT assets, including software licenses, license versions, and hardware. A robust asset inventory is critical to fully understanding our costs and the current technology environment. OIT will adopt new policies and standards that support asset management activities to help IT managers cope with a large number of complex systems, fragmented point solutions and a rapid pace of change. dc916242-945d-4411-bbc2-6b9d8fe5acb6 1a8d58ff-df90-4c97-932a-8a467387ff76 Security CONTINUE TO IMPROVE CYBER AND IT SECURITY _5bcd76ce-5ed9-11df-9d95-63317a64ea2a 1.2 Office of Cyber Security OIT’s Office of Cyber Security will continue to protect IT assets from threats and remediate vulnerabilities. OIT will also track and monitor systems to drive security response plans and actions. 294931fb-d1e8-4f4a-b9fc-cd210ff838e5 ed0ed21a-0ea5-4948-9703-e418a8b73042 Enterprise Architecture CONTINUE TO STANDARDIZE ENTERPRISE ARCHITECTURE _5bcd776e-5ed9-11df-9d95-63317a64ea2a 1.3 Enterprise architecture is the roadmap of how an organization performs its work using business processes, information, people, technology and facilities. Once documented, it serves as a reference point to manage the coordination of common business processes, information flows and supporting technology investments across all state departments. OIT will leverage technology to boost the effectiveness and efficiency of service delivery (i.e., doing the right things) and to maximize the coordination of these technology investments (i.e., doing them the right way). OIT will build a statewide enterprise architecture framework and governance structure to align agency goals with our shared information technology strategy so the state can realize the return on its’ IT investment. OIT’s overarching goal is to manage technology investments from a statewide approach and thus proactively capture economy-of-scale opportunities. The key result will be a reduction of the total cost of ownership for the state’s existing technology which enables an opportunity to reinvest savings, continue to drive greater cost reductions and provide better service to citizens. 1f4b4dd0-874f-484b-ae5c-63bca1b411b8 c1448db6-108a-461c-b5bf-43e7be7083ea Consolidation and Modernization CONTINUE ENTERPRISE SERVICE CONSOLIDATION AND MODERNIZATION _5bcd7822-5ed9-11df-9d95-63317a64ea2a 1.4 OIT will continue to consolidate and modernize enterprise services across the state so that data center management, voice and data network operation, Enterprise Resource Planning (ERP), Geographic Information Systems (GIS) and other services can be utilized across multiple departments more effectively. 9d074dd0-7ff4-4471-bf2e-5a9dbbe00109 3d1945b9-b080-45f5-b00e-bc113baed011 Workforce EXECUTE OUR WORKFORCE TRANSFORMATION STRATEGY _5bcd78e0-5ed9-11df-9d95-63317a64ea2a 1.5 OIT will complete a needs assessments and gap analysis of enterprise staffing requirements to determine and develop optimal alignment of staff for the organization’s emerging and ongoing needs. Staff will be trained and re-tooled as necessary to perform new functions and fill critical needs. OIT is committed to continue working with our valued staff to promote professional growth. 5b97657c-8b25-4780-a602-6834ed21c3c7 d0c1d86e-9dbf-46e8-9a9d-485934eaf16e Spending OPTIMIZE SPENDING FOR IT DECISIONS, PROJECTS AND TECHNOLOGY _5bcd79a8-5ed9-11df-9d95-63317a64ea2a 2 Reducing duplication and improving IT procurement and contracting from a centralized perspective is critical in helping the state manage fiscal resources more effectively. We will seek opportunities to consolidate existing contracts and leverage volume purchases. Budget Processes CONTINUE TO IMPROVE BUDGET PROCESSES _5bcd7a7a-5ed9-11df-9d95-63317a64ea2a 2.1 OIT will continue to improve budget processes by changing the way budgets are prepared and adopted while establishing mechanisms to assess government performance to align spending with priorities. In addition, OIT will continue to focus its efforts on volume pricing, leveraging vendor relationships and taking advantage of improvements in technology, purchasing and business processes. 85191524-bddd-4807-baa1-b70703881aa2 98918331-db17-4f2d-8127-0950a1144008 Licensing, Procurement, and Contracting CONTINUE TO REFORM ENTERPRISE LICENSING, PROCUREMENT AND CONTRACTING _5bcd7b56-5ed9-11df-9d95-63317a64ea2a 2.2 OIT will continue to refine and reform its enterprise licensing and buying practices to ensure that IT costs are not incurred unnecessarily. The state currently has purchasing agreements in place with some vendors, but they are not universally utilized. These reforms are intended to reduce the frequency of software licenses being purchased outside of agreed upon pricing arrangements while minimizing the one-off purchases of hardware and systems which results in overspending. 44eb720c-68c5-4cb8-9f8e-736d09e9ce01 c96a0452-78b0-41f4-bffb-f10a60f2e88c Funding and Sustainability OIT will continue to pursue creative ways to fund IT initiatives in Colorado. Federal grants, through the American Recovery and Reinvestment Act (ARRA), cross-governmental and private sector partnerships are critical to our modernization efforts and to creating a sustainable funding model. _5bcd7c32-5ed9-11df-9d95-63317a64ea2a 2.3 2161a559-dd8d-4ecf-afb3-7ee1fd3ebdd4 2f543a49-e677-4bbb-b5fb-132ea163b065 Projects EFFECTIVELY MANAGE IT PROJECTS _5bcd7d22-5ed9-11df-9d95-63317a64ea2a 3 Improving program governance is essential to help departments realize the benefits of IT projects. We will complete an inventory of project activity and prioritize those critical projects that provide the best value to our citizens. Project Management Office MATURE THE ENTERPRISE PROJECT MANAGEMENT OFFICE (EPPMO) _5bcd7e1c-5ed9-11df-9d95-63317a64ea2a 3.1 Enterprise Project Management Office (EPMO) Enterprise Portfolio & Project Management Office (EPPMO) The Enterprise Project Management Office (EPMO) is charged with directly supporting agency IT projects through the application of standard processes, procedures, tools and techniques and is evolving into an Enterprise Portfolio & Project Management Office (EPPMO) responsible for standardizing and coordinating project management on all IT projects. To achieve this result, the EPPMO will develop enterprise policies, procedures/methodologies, toolsets, staffing career paths, and status reporting/monitoring methods to enable effective project management at the agency/department level and effective oversight at the enterprise level. f58f63b7-b0a2-4da9-8e64-c960bf0658aa 7622bdd7-51e6-4106-988f-ec2ff312d996 Project Certification CONTINUE TO REFINE PROJECT CERTIFICATION _5bcd7f16-5ed9-11df-9d95-63317a64ea2a 3.2 Prior to 2008, Colorado had a history of encountering problems on large scale projects. OIT implemented a process requiring a) all major IT projects undergo a thorough certification process based on a standard set of criteria, b) monthly reports be submitted to OIT and c) frequent and on-going assessments by OIT would be conducted and action taken to mitigate risk. dacd2f97-6bed-42f6-84c3-42998f5dff0f 44935138-3604-4d76-8f49-062b7a630ea6 Service CONTINUE TO IMPROVE SERVICE DELIVERY _5bcd802e-5ed9-11df-9d95-63317a64ea2a 4 We will continue to break down departmental silos and improve delivery of enterprise services by modernizing old infrastructure and legacy systems. Modern systems are agile enough to meet changing business needs quickly without necessitating expensive replacements. Service Delivery EXECUTE OUR BUSINESS AND ENTERPRISE SERVICES DELIVERY MODERNIZATION STRATEGY _5bcd813c-5ed9-11df-9d95-63317a64ea2a 4.1 Colorado has a disproportionate amount of aging legacy systems, some dating to the 1960s. OIT’s goal is to align them with current business requirements, and make them more agile so they can adjust to changing demand in the future. Modernizing these systems will be time consuming and costly. OIT will implement a review and approval process for system upgrades and maintenance renewals and coordinate upgrades to like systems across the enterprise. We will also identify opportunities for consolidation and modernization by rationalizing applications within agencies by assessing the current environment. Software as a Service (SaaS) delivery models have recently become viable for government agencies and should be exploited where reasonable to reduce costs and improve service delivery. 5ba54e6b-b27b-457f-aedd-35a43bdad571 13d03e2f-5e9c-4df9-9203-e92fe8f813da Infrastructure Transformation EXECUTE OUR INFRASTRUCTURE TRANSFORMATION STRATEGY _5bcd825e-5ed9-11df-9d95-63317a64ea2a 4.2 OIT will continue to improve Colorado’s fragmented technology infrastructure by consolidating and upgrading the network, virtualizing and consolidating servers, standardizing desktop and laptops, and reducing the number of data center facilities. OIT will also seek opportunities to use new technologies to reduce storage, server, software and operating costs, such as cloud or managed services for commodity services. 7ce372b5-940c-47c0-ac71-dd12dba274f3 a05401f0-0b21-464c-bb2f-dd447b79d8c7 Innovation and Collaboration CONTINUE TO SUPPORT INNOVATION AND COLLABORATION INITIATIVES _5bcd8394-5ed9-11df-9d95-63317a64ea2a 5 Innovation and partnerships with private enterprise are critical elements for Colorado to develop more effective ways of leveraging technology across the enterprise. We will continue to seek collaboration opportunities and involvement from the private sector and local government entities to help facilitate the development of new ideas and concepts to meet the demands of Colorado. Broadband CONTINUE TO IMPROVE STATEWIDE BROADBAND CONNECTIVITY _5bcd84ca-5ed9-11df-9d95-63317a64ea2a 5.1 Colorado’s Communities All Coloradans For Colorado’s communities to thrive economically and socially, and to compete for jobs in the information market, it is critical that the government commit to spurring broadband deployment in all parts of the state. OIT will continue to partner with the private sector to help facilitate greater adoption of broadband internet access and ensure its availability to all Coloradans. 8657eec9-9b1f-4e2e-87a9-1005e9f653fc e097837c-6aab-41ab-ad8f-c05edc5b50fa Data and Transparency CONTINUE TO IMPROVE DATA INTEROPERABILITY AND TRANSPARENCY _5bcd8614-5ed9-11df-9d95-63317a64ea2a 5.2 Local Governmental Entities OIT will continue to promote collaboration efforts in the arenas of data sharing, education and health, while leveraging the State Internet Portal Authority to achieve even greater economies of scale by partnering with local governmental entities. 6114c786-135d-405b-90a0-a34cd0014d4b b2f59195-2975-4c64-8619-8e3ef6add3a1 Data Advisory Board CONTINUE TO LEAD THE GOVERNMENT DATA ADVISORY BOARD (GDAB) _5bcd8768-5ed9-11df-9d95-63317a64ea2a 5.2.1 Government Data Advisory Board (GDAB) OIT will direct and manage the GDAB to promote exchange of data across agencies and with Colorado citizens. Our mission is to make data transparent for citizens and agencies through a master data management plan. 6e610fd1-58e7-46ac-b647-d2508bf6689d 0a566e28-d3b3-4c5a-a921-0377897b58f0 Education CONTINUE TO SUPPORT EDUCATION INITIATIVES _5bcd890c-5ed9-11df-9d95-63317a64ea2a 5.2.2 Colorado Department of Education OIT will continue to support education initiatives including Race to the Top and the State Longitudinal Data System (SLDS), by assisting in grant writing and with technical expertise. The American Recovery and Reinvestment Act (ARRA) has created grants for both of these projects. The Colorado Department of Education is spearheading the project to pursue the Federal grants for SLDS, while OIT is directing the management of the systems to support exchange of educational data among agencies. da82989e-c452-4df4-96d0-5a3bde209f3b 9856f5a9-3605-46e2-9ca7-91fe260beaf1 Health CONTINUE TO SUPPORT HEALTH IT INITIATIVES _5bcd8a7e-5ed9-11df-9d95-63317a64ea2a 5.3 Colorado Regional Health Information Organization (CORHIO) The American Recovery and Reinvestment Act (ARRA) includes a section called the Health Information Technology for Economic and Clinical Health (HITECH) Act, which authorizes the distribution of about $48.8 billion across the country to build and effectively use information technology to improve health care services. OIT will continue to support and participate in the Colorado Regional Health Information Organization (CORHIO), to promote the use of efficient technology within the health community. e6f7b994-c655-4795-8882-3ae006255eca 4be1b383-7d42-4f7f-bcc8-86ff3b4a814e IT Service Delivery EXPAND OUR PARTNERSHIP WITH THE STATEWIDE INTERNET PORTAL AUTHORITY (SIPA) _5bcd8bf0-5ed9-11df-9d95-63317a64ea2a 5.4 Statewide Internet Portal Authority (SIPA) The recession has forced counties, municipalities and state government to make hard choices. Leveraging technology solutions across governmental entities is potentially a solution to these financial difficulties. OIT is committed to pursuing the creation of an IT service delivery model that can be shared across jurisdictional boundaries to reduce IT costs while increasing efficiency. 2a1b8ce6-3191-4f09-b07d-c877e16d8d0f 6304cf55-982f-4aca-9490-a64af88e8692 Partnerships EXPAND PUBLIC-PRIVATE SECTOR PARTNERSHIPS _5bcd8d76-5ed9-11df-9d95-63317a64ea2a 5.5 Office of Economic Development Colorado Businesses Working with the Office of Economic Development, OIT will continue to foster partnerships with Colorado businesses to help identify solutions that are advantageous to the state. 40b83c9f-739e-48b8-8c8d-fa4b3fd13803 e3fc969d-8053-45a9-91d8-9d3fb15b9cb0 2010-01-01 2014-12-31 2010-05-13 http://www.colorado.gov/cs/Satellite/OIT-New/OITX/1165692953850 Owen Ambur Owen.Ambur@verizon.net Submit error.